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Crisis Response Services FAQs
Anyone is eligible for crisis services, including children, adolescents, adults, couples, families, and seniors.
Santé is committed to providing Crisis Services in Maryland’s Baltimore, and Carroll Counties, as well as the 8 counties throughout the Eastern Shore, and the City of Charlotte and Mecklenburg County, North Carolina. On the Eastern Shore, our Crisis teams serve Cecil, Kent, Queen Anne, Talbot, Caroline, Dorchester, Wicomico, and Somerset counties. Crisis services can be accessed 24/7.
Our 24-hour hotline provides immediate crisis support in Mecklenburg County, North Carolina, and in Maryland’s Baltimore County and Eastern Shore counties, with a Crisis Helpline provided in Carroll County between the hours of 9:00am – 9:00pm, seven days a week. Visit Where We Work to call the crisis hotline serving your County.
Crisis Response Services are available at no cost to Maryland and North Carolina residents.
We allow you to define your own crisis. Whether you are experiencing suicidal thoughts, feeling incredibly anxious or overwhelmed, you define the crisis.
Typically we arrive with a two-person team; however, if there is a safety concern, we may call law enforcement to come with us to ensure the environment is safe for you and our clinicians.
No. While we do not provide transportation to appointments, we may be able to assist you in obtaining transportation to that appointment. Explore Where We Work to call the Crisis Hotline in your County.
No. While we do not remove children from the home, we can come and assess the difficulties you are having and make recommendations for community resources and provide linkages to those resources. Find out Where We Work to explore services provided in your County.
Our services are completely confidential, and our cars are unmarked.
Psychiatric Recovery Services (PRP) FAQs
PRP stands for Psychiatric Recovery Services. Our PRP programs are designed to empower each individual with the counseling, development, and daily living skills needed that support their unique ability to live in the community.
Santé is committed to providing PRP services in Maryland’s Prince George’s and Montgomery Counties. Visit Where We Work to call the PRP Program serving your County.
Our PRP programs are open Monday through Friday from 9:30 AM to 3:30 PM.
Our PRP programs accept Maryland Medicaid and private pay. Services may be available for those without insurance on an individual basis.
No, while we do not provide transportation to appointments, both of our locations are accessible by bus and train with bus stops right at our front doors.
Seniors Program FAQs
Seniors’ Services are grant-funded; therefore, all our services are free of charge. We do not file and/or you do not need insurance.
You must be over 60 years old, homebound, live in Montgomery County, desire therapy, and not be under the care of another mental health provider.
The senior is unable or unwilling to access traditional office-based services.
Yes. A Santé Group team member can serve you via telehealth or in your home.
Outpatient FAQs
Maryland Medicaid and Medicare are both accepted. If you are uninsured or would prefer to not go through insurance, we do accept self-payment.
As long as you reside in the state of Maryland you can be seen by a member of our clinic.
We currently provide options for both in-person and virtual services. However, the ability to provide virtual services is dependent upon insurance and state guidelines.
We provide individual and family therapy, group therapy, diagnostic evaluations, as well as medication prescription and management.
Contact our Prince George’s County office (301) 429-2171 or our Montgomery County Office at (301) 589-2303, ext. 100 to complete a verbal referral. Once identified as eligible to receive services, we will schedule a diagnostic evaluation with one of our clinicians. Upon completion, we will connect you with a provider for the services requested.
Silver Springs Wellness & Recovery Center FAQs
Silver Spring Wellness and Recovery Center serves Maryland’s Montgomery County and is located at 1400 Spring St. Suite 100, Silver Spring, MD 20910. You can contact SSWRC at 301-589-2303 ext. 108
Silver Springs Wellness & Recovery Center is open Monday through Friday from 2:00 PM to 6:00 PM.
Membership is free, and there are no attendance requirements. One does not have to receive clinical services from Affiliated Santé Group’s (Santé) other programs in order to join Silver Spring Wellness & Recovery Center, although we are happy to refer to additional services within the agency as well as in the community.
SSWRC is a peer-run group for adults 18 and over who have experienced mental illness or mental health difficulties. The group provides peer support, understanding community, and access to training, activities and resources.
Although a membership application is requested in order to begin receiving services, SSWRC is a drop-in center and no pre-registration or appointment is required.
Career FAQs
Please send an email to santejobs@santegroup.org to connect with someone from our recruiting team.
Yes. Currently, we offer master’s level internships at our programs in Baltimore County, Montgomery County, Prince George’s County, and throughout the Eastern Shore. For more information, please send an email to santejobs@santegroup.org.
Please visit our Join Our Team Page to view a complete list of our current job opportunities.
We will keep your resume on file and keep you in mind for further openings you may be qualified for.
We offer Full-Time, Part-Time, and PRN (scheduled as needed) positions at Santé. Learn more about our benefits & perks here.
Please send an email to santejobs@santegroup.org to connect with someone from our recruiting team.